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You can download free software to play audio files from either of these sites:
http://uk.real.com/player/
http://www.apple.com/quicktime/download/mac.html
You can download iTunes for loading your mp3 files to your iPod from this site:
http://www.apple.com/itunes/download/
(Otherwise use the software that comes with your mp3 player)
You can download free software to read pdf files from this site:
http://www.adobe.com/
You can download free software to open zip files from this site:
http://www.coffeecup.com/zip-wizard/
You can download free software to open the CD label files from this site:
http://pressit.com/pressit_download.htm
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